Eligibility for Returns/Exchanges
- Returns or exchanges are accepted only if the product delivered is defective, damaged, or an incorrect item.
- Requests must be raised within 48 hours of delivery, along with supporting photos and an unboxing video.
Process
- To initiate a return/exchange, please contact us at [Insert email/phone].
- Our team will review and confirm eligibility before further instructions.
Condition of Returned Products
- The product must be unused, unwashed, and returned in its original condition with folds, packaging, and tags intact.
- Products altered with fall/pico, blouse stitching, or any customization are not eligible for return or exchange.
Refunds/Store Credit
- We do not offer monetary refunds.
- Upon approval, customers will receive either a replacement product or store credit for future purchases.