Order Processing
- All orders are processed within 2–4 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Within India)
- We ship across India through trusted courier partners.
- Standard delivery timelines are 5–7 business days, depending on the location.
- Shipping charges, if applicable, will be displayed at checkout.
- Free shipping may be offered on certain promotions or minimum order values.
International Shipping
- We offer worldwide delivery through reputed international couriers.
- Delivery timelines vary between 7–15 business days, depending on the destination and customs clearance.
- Customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer.
Tracking Orders
- Once your order is shipped, a tracking number will be shared via email/SMS.
- Customers can track their orders directly on the courier partner’s website.
Delays in Delivery
- While we strive for timely delivery, delays may occur due to courier network issues, weather conditions, or unforeseen events.
- Sri Ganapathy Vastraalaya shall not be held liable for such delays, but our team will assist in tracking and resolving issues promptly.
Incomplete or Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Orders returned due to incorrect/incomplete addresses may incur additional reshipping charges.
Non-Delivery
- In rare cases where delivery fails despite multiple attempts, the courier will return the order to us. Re-shipping can be arranged at the customer’s cost.